Crazy Horse | Privacy Policy
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PRIVACY POLICY

Last Updated: December 12, 2025

Crazy Horse Transport (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you interact with our company, website, services, forms, email, phone, or SMS/MMS messaging.

For full details on SMS messaging terms, please review our SMS Disclosure.

1. How We Collect Information

We may collect information in the following ways:

  • When you contact us by phone, SMS/MMS, or web form
  • When you request transport or logistics services
  • When you visit our website (automatic basic technical data)
  • When you communicate with our staff or dispatch team
  • From business partners such as brokers or factoring companies

We collect only the information necessary to operate our services.

2. Information We Collect

This may include:

  • Contact Information: Name, phone number, email, company
  • Service Information: Load details, billing information, scheduling and delivery records
  • Technical Information: IP address, device type, browser type
  • Communication Records: Emails, phone calls, SMS/MMS messages

We do not sell your personal information.

3. How We Use Your Information

We use your information to:

  • Provide transport and logistics services
  • Process dispatch, delivery communication, and scheduling
  • Respond to messages or support requests
  • Maintain business and regulatory compliance records
  • Operate and improve our website and services

We do not use your information for advertising or unrelated purposes.

4. Information Sharing

We may share limited information only when necessary:

  • Service Providers: Brokers, load boards, factoring companies, accounting systems, or technology providers who assist our operations (These partners are required to protect your information and prohibited from using it for marketing)
  • Legal Compliance: If required by law, regulation, or a government request

No mobile information (phone numbers, SMS/MMS data, or consent status) will be shared with third parties or affiliates for marketing or promotional purposes.

5. Third-Party Tracking & Analytics

Our website does not allow third parties to collect personal information through cookies or tracking tools for advertising purposes.
If basic analytics tools are used, they are only for site functionality and performance, not marketing.

6. Data Retention

We retain information only as long as necessary for:

  • Providing services
  • Business and accounting requirements
  • Federal and state transportation compliance

Information no longer needed is deleted securely.

7. Your Rights

You may request to:

  • Access your personal information
  • Correct or update your information
  • Request deletion
  • Withdraw consent to communications at any time

8. Your Privacy Choices

You may opt out of:

  • SMS/MMS messages by replying STOP
  • Non-essential communications by contacting us
  • Cookies or tracking tools through your browser settings

9. California (CCPA/CPRA) Privacy Rights

California residents have the right to:

  • Know what personal information is collected
  • Request deletion
  • Access their data
  • Not be discriminated against for exercising privacy rights

We do not sell or share personal information as defined by CCPA/CPRA.

10. GDPR Notice (EU/International Users)

If you access our website from outside the United States:

  • We process data under “legitimate business interest”
  • You may request access, correction, deletion, or restriction of your information
  • You may withdraw consent at any time

11. Children’s Privacy

Our services are not intended for children under 13.
We do not knowingly collect information from children.

12. Security

We use reasonable administrative, technical, and physical safeguards to protect your information.
However, no system is completely secure.

13. Contact Us About Privacy

For privacy questions or requests, contact us:

📞 +1 (702) 840-1099
📧 info@crazyhorsetransport.com
📍 Las Vegas, Nevada

14. Updates to This Policy

We may update this Privacy Policy from time to time.
The updated version will include a new “Last Updated” date.

Copyright Crazy Horse Transport 2019